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Vietnam Post implements the social welfare payment package for Covid-19-affected groups

Joining hands with local authorities in implementing policy of supporting people affected by Covid-19, on the occasion of the Liberation Day (30/4) and the Labor’s Day (01/5), more than 30 posts in cities and provinces implemented to pay financial support to the people at localities.

After 8 A.M on 01 May 2020 Ms. Nguyen Thi Vu came to the cultural common house at Ha quarter, Dinh Bang ward, Tu Son town, Bac Ninh province to receive the financial support of the government for the people affected by Covid-19. Tu Son post office arranged 3 desks for payment with the support of another staff and a representative of the civil group in checking information. Therefore, it took just 1 minute for Ms. Vu to receive the amount of 1.5 millions dong for 3 months of April, May and June.

“I have not any income and my children have financial difficulties. Now thanks to the government’s financial supports, our difficulties will reduce partly. Since early morning, my neighbours have come to the cultural common house to receive the money. There postal staff prepared the money for each people and we just came to sign and receive the money. I am very happy to be cared” Ms. Vu said.

Mr. Nguyen Thac Oanh satisfied when receiving 2 amounts and he doesn’t have to go many times

According to Mr. Nguyen Anh Dung, Director of Tu Son Post in Bac Ninh province, in the first phase, Tu Son Post implemented payment at 12 communes and wards for 4,200,000 beneficiaries with amount of 6.4 billion dong.

Each commune and ward, Vietnam Post arranged many payment points to avoid crowds and people don’t have to go far to receive the money.  The payment time lasts 2 days from 30th April to 01 May. The payment time is rather urgent and the receivers are crowed. However, Tu Son post office has been familiar with paying pensions, social insurance benefits and social allowance, they don’t have much pressure. “We cooperated with Division of Labour, Invalids and social affairs in the town and the people committees at all levels and related units to pay right beneficiaries with right amounts and right time. The beneficiaries with the age of more 80 years old who can’t go to the payment points, the postal staff will come to their home to pay in time.

Quickly giving the registration forms for the people to sign or to point the fingerprints to receive the financial support for the people affected by Covid-19, Ms. Nguyen Thi Dung, postal staff of the Phu Lam communal cultural post office in Tien Du, Bac Ninh province said that the payment was her work in many years. Moreover, people lived in the commune and they knew well each other. Therefore, it was more convenient for me to check the information in the list. It helped shorten the time of payment and the time for the beneficiaries to receive money.  

Mr. Nguyen Thac Oanh satisfied when receiving 2 amounts and he doesn’t have to go many times

 According to Mr. Nguyen Anh Dung, Director of Tu Son Post in Bac Ninh province, in the first phase, Tu Son Post implemented payment at 12 communes and wards for 4,200,000 beneficiaries with amount of 6.4 billion dong.

Each commune and ward, Vietnam Post arranged many payment points to avoid crowds and people don’t have to go far to receive the money.  The payment time lasts 2 days from 30th April to 01 May. The payment time is rather urgent and the receivers are crowed. However, Tu Son post office has been familiar with paying pensions, social insurance benefits and social allowance, they don’t have much pressure. “We cooperated with Division of Labour, Invalids and social affairs in the town and the people committees at all levels and related units to pay right beneficiaries with right amounts and right time. The beneficiaries with the age of more 80 years old who can’t go to the payment points, the postal staff will come to their home to pay in time.

Quickly giving the registration forms for the people to sign or to point the fingerprints to receive the financial support for the people affected by Covid-19, Ms. Nguyen Thi Dung, postal staff of the Phu Lam communal cultural post office in Tien Du, Bac Ninh province said that the payment was her work in many years. Moreover, people lived in the commune and they knew well each other. Therefore, it was more convenient for me to check the information in the list. It helped shorten the time of payment and the time for the beneficiaries to receive money. 

The local people satisfied with the payment at the communal cultural post office

Mr. Luu Van Ha, Phu Lam commune (Tien Du, Bac Ninh) said that when people came to the communal cultural post office, they were informed to apply measures for Covid-19 prevention and to wash their hands for antiseptic treatment. There postal staff arranged not only antiseptic hand wash liquid but also desks with reasonable distance for the people to avoid the risk of the pandemic spread.

 “To ensure safety, postal staff applied measures of Covid-19 prevention during payment process. We are guided to apply regulations on Covid-19 prevention such as wearing masks when receiving the money and keeping distance in contact. Therefore, I feel safe when going to the communal cultural post office to receive the money. Besides receiving the support of the government in time, the responsibility of the Vietnam Post in working on the liberation day and the labour day makes us happy because we receive much attention and sharing from the society. It helps us overcome parts of difficulties in this time” Mr. Ha said.

Now, Vietnam Post are implementing payment of pensions, social insurance benefits, social allowance for people contributed to the national revolutionary cause and social allowance with more than 6 million beneficiaries. Due to the complicated situation of Covid-19 pandemic, implementing the Directive 16/CT-TTg of the Prime Minister on urgent measures of prevention and control of Covid-19 with the aim to ensure safety for beneficiaries of pensions, social insurance benefits, social benefits for people contributed to the national revolutionary cause and social allowance, the Vietnam Post has organized to pay at home for many beneficiaries and pay once for both months of April and May 2020. Up to now, Vietnam Post has finished 95 % of the payment for social beneficiaries.

The payment implemented by Vietnam Post brought many advantages for the beneficiaries, giving the governmental policies to the people in time

The payment has been high appreciated because of the profession and convenience during the implementation process: quick payment process, integrated once payment with other policies (in case the beneficiary receives from many social welfare policies), the beneficiaries are served as the customers  of the Vietnam Post, ensuring safety of payment resources; improving the management efficiency, creating transparency as well as reducing pressure for commune and ward officials so that they have time to focus on their professional work.

With the nationwide network covered to the communes and wards and more 52,000 staff of the whole network, especially the experiences of paying social welfare policies of the government and strongly implementing public administrative services, the payment of social welfare packet for Covid-19-affected groups will be not only ensured for right people but also right amounts, bringing convenience for the beneficiaries and giving the support polices of the government to the people in time. It helps reduce pressures for commune and ward officials and ensure transparency for the payment process.