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Vietnam Post promotes role of public postal network to ensure stability and security in border areas

With more than 233 service points and modern devices applied IT system, Lang Son Post not only implemented successfully the tasks of the public postal services, diversifying services, improving production and business efficiency but also contributed to ensuring security in the border area.

Lang Son PO accepts and returns the results of administrative procedures

Bringing advantages to people in mountainous areas

As the unit assigned to manage and operate effectively the public postal network invested in Lang Son by the state with 223 service points, in which 138 communal and cultural POs and 2 specific POs, Lang Son PO has become the "extended arm" of the stated administrative agencies in providing public administrative services, receiving dossiers and returning results at addresses as requirement of the people.

With many advantages of accepting and returning the results of administrative procedures through the public postal network and along with quick, exact and safe delivery, many people don’t hesitate to go to the service points to register public administrative services such as driving license issuance, judicial record card issuance, ID card and passport issuance or replacement...

Present at the Luong Nang communal and cultural PO to register issuance of  driving license, Mr. Kim Van Khoe, Ban Te village, Luong Nang commune, Van Quan district said “In the past, it took so much time to go to the Department of Transport to replace driving license. But now, I just go to the communal and cultural PO to complete the dossiers for new driving license when the issuance and replacement of driving licenses implemented in the commune.  I find this service implemented at the communal and cultural PO very practical and effective, helping us save time and costs, avoiding going back and forth to do paperwork like before".

The acceptance and return of the results of administrative procedures through postal network not only bring advantages for people but also reduce the pressure on handling administrative procedures for provincial administrative agencies, especially for one-door section, helping civil servants and employees of Administrative agencies have time to focus on their professional works.

Especially through this service, the implementation of administrative procedures is declared and transparent to the fees, avoiding trouble for the people implementing administrative procedures.

In 2019, the total volume of public administrative services in Lang Song PO achieved 65,700 dossiers. Especially, in order to enhance protection and prevention of Covid-19 pandemic, in which limiting the concentration of crowds and increasing the use of online public services, the Lang Son PO is currently promoting the deployment of public administrative services, thereby not only saving time, costs and effort, creating the best conditions for people and businesses implementing administrative procedures.

The Lang Son Friendship Border PO ensures the customer service in Covid 19

Contributing to ensuring stability security in the border areas

Defining Lang Son as a border area with a strategic location, so besides maintaining the international mail network Lang Son - Huu Nghi Quan, Lang Son PO always pays special attention to activities at Huu Nghi international border PO because this not only is the confirmation of national sovereignty in the border area of the country but also the "red address" that provides public administrative services and postal services for the army forces, customs officials, police and people living in the border area. In particular, Lang Son PO ensures activities of dispatches between Vietnam and China.

According to Ms. Pham Thi Thanh Xuan, Director of Lang Son PO: “Vietnam Post has cooperated with China Post for more than 50 years, so we have a lot of experiences and, understand the market and customs of the Chinese people. As the unit assigned to manage and operate the public postal network in Lang Son, besides providing domestic postal services and international postal services, we also work closely with functional forces to catch the situation, identify emerging and complicated problems regarding to safety and security in general and the postal sector in particular in the border area".

Especially, when implementing customs procedures for road dispatches between Vietnam and China, Lang Son PO has always actively coordinated to ensure safety of transferring and accepting road dispatches between the two countries according to regulations. With a frequency of 6 times a week, including 02 ordinary dispatches and 06 EMS dispatches, the Lang Son - Huu Nghi Quan mail route network is always guaranteed with hundreds of thousands of tons of letter post and parcel delivered safely in accordance with regulations.

With the advantage of human resources and the network to communes and villages, Lan Son PO is also highly appreciated in actively attending the movement of the entire people to participate in the protection of territorial sovereignty and national border security in the new context, contributing to building a strong and comprehensive border area.