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Vietnam Post maintains an average growth rate of over 30% per year

In the past years, with the constant efforts of the whole laborers, Vietnam Post has maintained an average growth rate of over 30% per year while its contribution to the State budget increased by 20-25% per year, according to Mr. Nguyen Thanh Hung, Deputy Minister of Information and Communications at Vietnam Post’s Conference on the Implementation of 2019 Plan held on 14th December 2018.

2018 is a year in which Vietnam Post continues to work out its assigned plan, thus creating momentum for the next years with higher targets. Apart from its great performance on the task of managing, operating public postal network, providing public postal services, Vietnam Post also performed public tasks and services through over 4,000 service points across the country, making significant contribution to the process of reforming administrative procedures assigned by the Government.

In 2018, Vietnam Post continues to occupy its important role in providing public administrative services with more than 12 million dossiers received and returned results of administrative procedures through the Post, marking 33% of increase over the same period in 2017. Plenty of administrative procedures used to take a huge amount of time for civilians to travel or wait, have now become much simpler. Several prime examples are procedures regarding land records, business registration, judicial records, social insurance records ... It is worth mentioning that in 2018 the service of receiving dossier and returning result of administrative procedures has been implemented to over 1.500 Community post offices.

Mr. Pham Anh Tuan, Chairman of the Board of Management of Vietnam Post, stated that with the strong development of the 4.0 industrial revolution, Vietnam Post has engaged further and further into the implementation of the E-Government. This was heavily displayed by its participation in several major government projects such as the development of national data on household health insurance, the e-portal on martyr’ information, graves and cemeteries, “Vietnam digital map database” project under the “Digital Vietnamese knowledge system" project. Particularly, during the initial stage of the e-portal project on martyr’ information, graves and cemeteries, the amount of information collected includes 2,998 cemeteries, 857,527 martyrs' graves and 2,572,581 images of martyrs throughout the country. All programs and projects are performed voluntarily and in a socialized way.

 "Vietnam Post is currently piloting the implementation of online public service of level 3 and 4 in 17 communes of An Giang, in Phu Vang District (Thua Thien Hue), 05 post offices in District 1 – Ho Chi Minh City, Ho Chi Minh City and 01 commune in Hanoi. This  shall not only saves money for the construction of new office buildings but also reduces the workload for officials and public employees at the one-stop service department and Public Administrative Center to focus on their specialization,  thus improving management efficiency." said Mr. Pham Anh Tuan.

One of the noteworthy points of the Vietnam Post in recent years is the innovation, improvement of quality and operation of the community post offices network. In 2018, Vietnam Post system is expected to reach VND 2,900 billion, fulfilling 110% of the 2018 plan, increasing 146% compared to 2017; Average turnover reached 35 million per point per month. Vietnam Post has won more than 400 billion VND to invest in renovating and repairing community post offices. The number of community post offices that possess internet connection and online activity are up to 5,500 points.

Speaking at the conference, the Deputy Minister of Information and Communications, Mr. Nguyen Thanh Hung affirmed that, with the achievements in recent years, Vietnam Post is not only an enterprise awarded the government emulation flag for 5 consecutive years of renovation and growth, but was also highly appreciated by the Director General of the International Bureau of the UPU, Mr. Hussein, after his visit in June this year. Additionally, production and business results of Vietnam Post on 2017 have been recognized by the UPU, ranking 50/173 Posts of member countries (increased by 7 ranks compared to 2016). He also hopes that with the results achieved in 2018, Vietnam will continue to be appreciated as a result of the successful innovation of designated postal enterprises.

In 2019, Vietnam Post will focus on expanding postal service point, transferring infrastructure to provide delivery service from fixed post office model to mobile one based on 4G technology / digital map / Big Data. At the same time, to fully utilize the advantage of the Community post offices network to each village and commune in order to promote the postal delivery field in rural areas.


Vice Minister of Information and Communications Nguyen Thanh Hung delegated the Prime Minister's delegation to award emulation flags to Vietnam Post


Deputy Minister Nguyen Thanh Hung, authorized by the President to award the second grade Labor Medal for individuals who have outstanding achievements in the work from 2013 to 2017, contributed to the career of building socialism and national defense.

Accompanying the authorities in the reform of administrative procedures in the future, in 2019 the provincial and municipal post offices will continue to connect the information network with the information system of the Department of Information and Communications to coordinate in receiving dossiers and return results of administrative procedures through public postal services in order to ensure safety, smoothness and timeliness, and create favorable conditions for organizations and individuals to perform administrative procedures in several areas. In addition, in some areas, the Provincial post office shall set up offices and equipment at the location of the provincial or municipal post offices to become public administrative center; one-stop entrance at district and commune post offices.

Mr. Nguyen Thanh Hung, Deputy Minister of Information and Communications said that Vietnam Post should focus its investments on infrastructure, creating foundation for the promotion and development of e-commerce and logistics services under the direction of the Ministry. Digital conversion is conducted simultaneously for the purpose of innovation and new services. Among that, the development of postal address codes utilized by both postal enterprises and e-commerce enterprises is one of the key tasks to be implemented this year.

He also requested the Vietnam Post to continue to focus on investment, development and efficiency improvement of the Community post offices network. This is a point-of-service model that has many advantages for developing business services in rural, remote and isolated areas that other postal firms do not.