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Vietnam Post officially joins Fintech market

Vietnam Post Digital Services Company (Vietnam Post Digital) has just been officially established. The company focuses on developing digital technology and digital financial services. This is one of the big steps of Vietnam Post in deploying fintech applications, towards the successful implementation of Vietnam Post's digital transformation strategy.

In 2021, Vietnam Post is evaluated as a pioneering state-owned designed postal operator in ensuring the development of physical flow along with the data flow. The year 2021 is also a milestone for the development of Digital Services as one of five strategic business pillars of Vietnam Post in the coming time.


Vietnam Post Digital is officially established

Mr. Nguyen Kien Cuong, Executive Vice President of Vietnam Post, said that the establishment of Vietnam Post Digital was the transformation of Vietnam Post from a traditional postal operator to a service provider to provide digital services in many different fields.

Vietnam Post Digital will focus on developing digital products and services, mastering digital technology, organizing business implementation, developing the salesmen towards digitization, and supporting digital transformation activities of Vietnam Post. At the same time, operating smart digital tools and applications is expected to be the core foundation and also a key force for Vietnam Post's innovation, creativity and comprehensive digital transformation.

To affirm its position and develop effectively in the first years of entering the fluctuated Fintech market, Vietnam Post Digital has built a development strategy with specific steps in each phase.


Vietnam Post Digital will develop payment acceptance points nationwide, diversify digital products and services, especially digital finance to suit all clients

With the slogan of developing and building modern friendly digital services combining with network advantages, providing products and services suitable for all clients, overcoming spatial and geographical distances, Vietnam Post Digital will develop payment acceptance points nationwide, diversify digital products and services, especially digital finance to be appropriate for all clients.

In particular, cashless intermediary payment services will be effective support tools in digitizing post and delivery, postal finance and e-commerce service. Significiantly, e-wallet PostPay will make payments and cash flow coordination in time, diversify payment methods, improve service quality and customer experience.

E-wallet PostPay is expected to gradually change the payment methods and habits of Vietnamese people, reducing the gap between urban and rural areas, remote areas, borders and islands, contributing to the creation of national comprehensive finance. This application is a technology product aimed to reach general users, especially people in remote areas who have less opportunities to interact with banking services, so that Vietnam Post has paid special attention to user-friendly interface design, easy use and operation to bring the best user experience.


With the link between e-wallet application and the banking system, clients using Vietnam Post's services will be highly convenient in cashless payments

E-wallet PostPay is now connected and synchronized with information technology platforms to serve customers using Vietnam Post’s COD services, e-commerce delivery services… With the link between e-wallet application and the banking system, clients using Vietnam Post's services will be highly convenient in cashless payments. Just log in the e-wallet application, then scan the code at the post office's transaction counter, clients can make quick payments without having to carry cash.

“Vietnam Post Digital is the complete step for Vietnam Post's digital ecosystem, playing a key role in the digital transformation strategy as well as the formulation of a digital citizen, digital economy, digital government and digital society of the country", affirmed Mr. Nguyen Kien Cuong.

Earlier in April 2021, Vietnam Post was officially licensed by the State Bank of Vietnam to provide payment intermediary services with 04 services: e-payment gateway, e-wallet, e-money transfer support, collection and payment support.