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Vietnam Post provides comprehensive delivery solution for finance and banking customers

Vietnam Post officially launched the Finance and banking EMS service, providing solutions to deliver dossiers, documents, pin-card codes for the group of Banking, Insurance, Finance customers from 1 June 2021.

Stemming from the actual needs of customers in Banking, Finance, and Insurance sectors, and at the same time in order to diversify choices to meet the requirements of each customer group, Finance and banking EMS includes 3 service packages: Standard Package, Silver Package and Gold Package with many benefits.


In addition to the basic common benefits in all 3 service packages such as: outgoing express delivery, delivery to addressees up to 3 times, successful delivery advice via SMS, Finance and banking EMS service also offers special benefits to customers basing on real requirements of customers.

For customers with demand to deliver card, pin codes, they can simply use the Standard service package. The Silver and Gold service packages allow the senders to deliver more documents, contracts/insurance, credit records along with services of information checking and photo taking and returning the records to the senders. Particularly for the Gold Service Package, postmen will take pictures of relevant documents at the request of financial, banking, and insurance organizations/businesses (maximum 8 photos) and send them back via the mobile app My Vietnam Post, or website donhang.vnpost.vn or through other software connected API with the post office.

Along with the package delivery service fee, including VAT and surcharges, the return shipping fee is also waived for customers using Silver and Gold Service Packages and 50% discount for Standard Packages .

Postal items using Finance and banking EMS Services will be individually stamped and prioritized for delivery to ensure the time standard within 12 hours within Hanoi, Da Nang, and Ho Chi Minh cities; 24 hours with the scope of other provinces and cities, Hanoi - Ho Chi Minh route and the inner region. For inter-regional goods items, delivery time will vary from 1-2.5 days depending on each specific area.

With a professional and strict operation process, service quality and reputation has been affirmed as the only postal operator assigned to transport letters, official documents for the Party and Government agencies. Vietnam Post is confident to provide the best service to a group of customers with high information security requirements such as banking and finance.